Terms and Conditions

These terms and conditions govern your use of NeonRush Casino services. By creating an account and using the platform, you agree to abide by all rules outlined below.

General Terms

Eligibility Requirements

Players must meet the following criteria to register and maintain an account:

• Be at least 18 years of age
• Reside in a jurisdiction where online gambling is legal
• Provide accurate personal information during registration
• Maintain only one account per person, household, and IP address

Account Verification

NeonRush reserves the right to request identity verification documents at any time. Common requests include:

• Government-issued photo identification (passport, driving licence)
• Proof of address dated within three months (utility bill, bank statement)
• Payment method verification (card photos, e-wallet screenshots)

Failure to provide requested documents within 30 days may result in account suspension and forfeiture of balances.

Deposits and Withdrawals

Deposit Terms

• Minimum deposit amounts vary by payment method (typically £10-£20)
• Deposits must originate from accounts or cards in the player’s name
• The casino reserves the right to refuse deposits without explanation
• Processing times depend on the chosen payment method

Withdrawal Conditions

Withdrawals return to the original deposit method where possible. Larger withdrawals may be paid in instalments at the casino’s discretion.

Bonus Terms

General Bonus Rules

All promotional offers carry specific terms that supersede these general conditions. Key universal rules include:

• Only one welcome bonus per player, household, or device
• Wagering requirements must be completed within the specified timeframe
• Maximum bet limits apply during active bonus wagering (typically £5)
• Certain games may be excluded from bonus play entirely
• Abuse of bonus offers results in immediate account closure and balance forfeiture

Wagering Contributions

Game categories contribute differently toward wagering requirements:

• Slots: 100%
• Table Games: 10%
• Live Casino: 10%
• Scratch Cards: 100%

Some individual titles may carry reduced or zero contribution regardless of category.

Prohibited Activities

The following actions violate these terms and may result in account termination:

• Operating multiple accounts
• Using third-party software or automated systems
• Exploiting technical errors or glitches
• Engaging in fraudulent payment activities
• Colluding with other players
• Professional or syndicate play
• Abusing promotional offers

Responsible Gambling

NeonRush commits to providing tools for responsible play:

Available Limits

• Deposit limits: Daily, weekly, or monthly caps on deposits
• Loss limits: Maximum losses permitted over set periods
• Session limits: Time-based restrictions on gameplay
• Cooling-off periods: Temporary account suspensions (24 hours to 6 weeks)
• Self-exclusion: Long-term exclusion from all services (minimum 6 months)

Support Resources

Players experiencing gambling difficulties should contact:

• National Gambling Helpline: 0808 8020 133
• GamCare: help@gamcare.org.uk
• Gamblers Anonymous UK: Available through local meetings nationwide

Intellectual Property

All content on the NeonRush platform, including logos, graphics, and software, remains the property of the casino and its licensors. Reproduction without written permission is prohibited.

Limitation of Liability

NeonRush accepts no liability for:

• Technical malfunctions beyond reasonable control
• Losses incurred during gameplay
• Third-party software or device failures
• Indirect or consequential damages of any kind

Dispute Resolution

Complaints should be directed to customer support initially. Unresolved disputes may be escalated to the relevant licensing authority or approved alternative dispute resolution service.

Amendments

These terms may be updated periodically. Continued use of the platform following changes constitutes acceptance of revised conditions. Material changes will be communicated via email to registered players.